SHIPPING & RETURNS

We offer USPS Ground Standard Shipping (4-7 business days) & Expedite Shipping (2-3 business days). 

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For Standard Shipping please allow 4-7 business days for your order to be delivered. All orders processed after 3pm CST will be considered next business day orders. (Business days include Monday through Friday and exclude holidays and weekends. Orders processed on Friday after 3pm CST will continue processing on the following business day.) 

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If a package is returned to Sinclair Organics due to an incorrect or incomplete shipping address provided by the customer, the customer was not home for delivery or if the package exceeded the maximum amount of time to be held at a pick-up location, the customer will be responsible for the redelivery costs. Sinclair Organics is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer; no refunds will be provided if any parts of the address are incorrect.

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No refunds, replacements or credits will be issued for orders confirmed to have been delivered to the address provided in an order.

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We are are currently not accepting international orders on our website. We apologize for the inconvenience.

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It is possible for items to shift in transit, as well as for wear and tear to appear on the package due to handling by the carrier. Please inspect your package as soon as it arrives. If an item is damaged upon arrival, please email us at sinclairorganics@gmail.com with photos of the damages and necessary information within 24 hours to support your claim and we will be happy to assist you.